Refund Policy
At AdvisorPK.com, we prioritize client satisfaction and maintain a transparent refund policy to ensure trust and confidence in our services.
Eligibility for Refund
Consultation Services
- Unused consultation sessions are eligible for a full refund
- Partially used subscription plans are eligible for pro-rata refunds
- The free 10-minute trial session is not eligible for refunds
Time Frame
- Refunds will be credited to consumers’ accounts within 5 working days.
- Refund requests must be submitted within 7 days of purchase
- For subscription plans, refunds can be requested within the subscription period
How to Request a Refund
Process
- Users can call on the given contacts, either through email or a phone call.
Required Information
- Your registered name and email
- Order/Transaction ID
- Payment method used
- Reason for a refund (optional)
Refund Processing
Timeline
- Refund are credited within 3-5 business days
- Credit/Debit card refunds: 5-7 business days
- Bank transfers: 7-10 business days
- Digital wallets: 2-3 business days
Payment Method
- Refunds will be processed to the original payment method
- If the original payment method is unavailable, alternative arrangements will be discussed
No Questions Asked Policy
We honour our “No Questions Asked” refund policy with the following conditions:
- The request is made within the specified timeframe
- The service has not been fully utilized
- The account is in good standing
Exceptions
Refunds may be denied in cases of:
- Violation of our Terms and Conditions
- Fraudulent activity
- Abuse of refund policy
- Multiple refund requests from the same user
Special Circumstances
Technical Issues
- Full refunds are provided for sessions affected by technical problems on our end
- Rescheduling options are available as an alternative to refunds
Counsellor Unavailability
- Full refunds are provided if a counsellor becomes unavailable
- The option to switch to another counsellor is available
Subscription Cancellations
- Automatic renewals can be cancelled at any time
- Cancellations take effect at the end of the current billing cycle
- An unused portion of the subscription is eligible for a refund
Contact Support
For assistance with refunds:
- Email: ankit2656449@gmail.com
- Phone: +91 7037211170
Policy Updates
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on the website.